Introduction to Targeted Promotions

Engage your customers with personalised promotions at scale, with the right content in the right channels, to get an extra order or drive a repeat visit. Create omnichannel campaigns at scale and lure customers into your venue by promoting discounts on basket or products, fully integrated with me&u order at table.

 

Forget about clunky codes with low conversion rates, targeted promotions through Engage allows customers to claim a promotion on or off premise before seamlessly redeeming in venue through me&u. Once engage is turned on at a venue level, the promotion will save to the customers profile and they will be reminded of the promotion when they tap onto a beacon at the venue. Once the customer has finished selecting their order, the offer type will automatically be added to the basket if it qualifies.

 

With full campaign attribution and reporting, understand the ROI per promotion, per channel. Reporting insights include:

What channel did a customer view, claim and redeem the promotion?

What was the overall customer TTV per channel per promotion?

How many marketing opt-ins were gained during the promotion?

What was the total number and value of discounts?

What was the total basket value from the promotion?

What was the uplift in spend from those customers who redeemed the promotion?

 

To start creating personalised promotions today, get in touch with the me&u team at helpme@meandu.com.au