In Venue Manager (accessed via Operator Portal), you can view live orders and venue order history. 

Live Alerts 

• When a customer’s order fails to reach your POS server, you will hear a ding and an alert will be raised in red.
• The order will display the table number and contact details of the customer so you can resolve them in real-time. 

Order History 

• View up to 30 days of orders with status types; confirmed, resolved or unconfirmed. 

Watch the video below to see how it works: