Click Launch Venue Manager and enter your PIN.

Go to Floor Manager. Open the section with the beacon you wish to manage. Select the Availability, and set the beacon as Available, or Unavailable and define a time expiry. Once confirmed, the beacon will be off for that period of time, and any active users will be kicked off of it. 

If you are disabling me&u due to an issue, give your Account Manager a call.

Alternatively, contact our Customer Experience team via the Live Chat function, or via:

📞 Phone:
- Australia 1300 632 638
- New Zealand 0800 005 211

📧 Email:
- Australia & NZ helpme@meandu.com.au  
- United States helpme@meandu.com
- United Kingdom helpme@meandu.co.uk